In Episode 650 of Enterprise Mind, Dave and Shannon welcome visitor Michael Greenberg from third Mind to discover the important however typically missed world of digital operations. Michael explains that earlier than corporations dive into AI and automation, they should set up stable foundations—clear processes, documented operations, and arranged knowledge. His agency focuses on getting companies “AI-ready” by standardizing inside workflows, integrating instruments successfully, and constructing a unified knowledge construction. This strategic groundwork is essential, particularly for older, legacy companies that haven’t developed digitally in a long time.
The dialog touches on widespread pitfalls, like SMBs being distracted by shiny new SaaS instruments or making an attempt to implement tech options earlier than fixing underlying operational points. Michael urges enterprise homeowners to simplify—stick to 1 productiveness suite, create naming conventions, construct templates, and deal with consistency. He additionally shares his method to AI-assisted writing, the place he gives construction, examples, and knowledge, then makes use of AI to fill within the connective tissue—saving time however nonetheless requiring human oversight to shine.
The episode wraps with recommendation on productizing inside instruments and resisting the temptation to overcomplicate. As Shannon and Dave replicate on their very own experiences with fragmented methods and underutilized instruments, they agree that standardization, readability, and operational self-discipline are what enable companies to scale successfully and keep away from chaos.
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