1) Has Asus truly discovered a {hardware} repair for the defective SD card readers? If somebody RMAs their Ally to Asus this manner, will they get an SD card reader that not fails?
Our dedication is to help all clients successfully. If any consumer suspects they’re encountering points with their merchandise, we encourage them to succeed in out and make use of our RMA course of as wanted. They’ll count on us to supply an appropriate decision.
2) What proportion of ROG Ally methods have this problem?
We can not touch upon this right now.
3) Assuming there is no such thing as a {hardware} repair but, why has the guarantee solely been prolonged by one yr?
Apologies Sean, however we can not touch upon assumptions.
4) What does Asus plan to do for purchasers in territories exterior the US? Will we see guarantee extensions and SD card reimbursement elsewhere?
Service insurance policies differ from area to area and are topic to native legal guidelines and laws. Whereas I can not present you a blanket assertion that encompasses all international operations, you may relaxation assured that our focus is high quality and our goal is to successfully reply our customers issues, no matter location.
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