Enterprise Mind Podcast Episode 631 explores AI functions in enterprise and content material creation. Dave Hamilton and Shannon Jean focus on a listener’s concept to create a customized AI by importing consumer manuals of all owned units into ChatGPT, successfully turning it into a private tech help assistant. They prolong this idea to companies, suggesting that customer support departments add historic help tickets to coach AI fashions, immediately enhancing response accuracy.
The dialog shifts to AI’s potential for content material creators. Shannon considers importing his whole written content material library to an AI mannequin for repurposing and reformatting. Dave envisions an AI software that may be skilled on private e-mail archives for extra context-aware help, speculating that Google’s Gemini might quickly present such a characteristic.
Shannon introduces Google’s Pocket book LM, an AI software that converts written content material into natural-sounding audio discussions. He explains how he uploaded a 250-page e book, and the AI generated an 18-minute dialog summarizing its key factors. This characteristic permits companies to rework white papers, weblog posts, and different text-based content material into audio for simpler consumption. They examine it to ChatGPT’s voice mode however spotlight its passive listening advantages.
Dave shares an perception from utilizing ChatGPT’s voice characteristic, emphasizing the worth of delayed responses. In contrast to human conversations, AI waits indefinitely, permitting customers to suppose by means of responses with out stress. He notes how this improves interactions and creativity.
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