Microsoft Groups went down world wide for over eight hours — it’s recovering

Title: Some customers might expertise a number of points with their Microsoft Groups

Person affect: Customers might expertise a number of points with their Microsoft Groups.

Extra information: Affected eventualities embody, however aren’t restricted to:

– Customers performing a chilly boot might not capable of log into groups and can see an “oops” web page.

– Customers logging in or unlocking their units after a while may even see lacking messages.

– Customers might fail to load messages in channels and chats

– Customers are unable to view or obtain their media (photos, movies, audio, name recordings, code snippets)

– Some messages might expertise delays being despatched

– Name Recordings may take longer to seem in person’s OneDrive for Enterprise and SharePoint On-line

– Bots could also be unable to obtain attachments

– Sending and receiving learn receipt notifications could also be delayed

Present standing: Our monitoring methods alerted us to a problem the place customers might expertise numerous affect eventualities in Microsoft Groups, outlined within the Extra information part above. We’ve recognized {that a} portion of the Microsoft Groups service is experiencing a networking challenge. We’ve accomplished a failover within the Europe, Center East, and Africa (EMEA) area and telemetry is displaying enchancment. We’re persevering with work to failover service visitors in all affected areas to remediate affect.

Subsequent replace by: Friday, January 26, 2024, at 9:00 PM UTC