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The Secrets and techniques of Swapcard’s Distant Onboarding

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Distant work has turn out to be a extremely sought-after “perk” for a lot of corporations, however for Swapcard, it is lengthy been a non-negotiable that contributes to a extra versatile, numerous, and inclusive work setting.

The primary key element to a unified firm tradition throughout geographical distances is onboarding. Hold studying to find how Swapcard’s revolutionary distant onboarding course of units the stage for fulfillment in a dispersed workforce

Onboarding serves because the cornerstone for constructing belief, fostering collaboration, and accelerating the combination of recent members into the crew. By emphasizing efficient communication, nurturing particular person well-being, and facilitating a shared sense of function, onboarding is essential for fulfillment when working remotely.

 

Swapcard’s Distant Onboarding Blueprint

At Swapcard, there’s an emphasis on flexibility and customized interactions that guarantee each crew member feels heard, valued, and supported.

We make flexibility a core a part of how we do issues, permitting us to cater to particular person preferences and adapt to numerous studying types, and are dedicated to tailoring the onboarding journey for every crew member, making certain relevance and engagement. 

Whereas we strategically implement the newest applied sciences to streamline the onboarding processes, our focus stays firmly on enhancing worker engagement by means of customized interactions and help.

Colorful Modern Business Timeline Infographic Graph (2)

Earlier than Arrival: Meet the Staff

At Swapcard, we worth the ability of significant connections from the outset, even earlier than an worker’s official first day. 

That is why we ship new hires a personalised Typeform questionnaire. This is not simply any survey; it is a chance for brand spanking new workers to share insights about themselves, their pursuits, and their personalities.

We use these responses to create a personalised introduction shared with the crew. This method ensures new teammates really feel related and acquainted to their colleagues proper from the beginning.

First Day: Onboarding Session with Aleix, Our Individuals Enterprise Associate

The primary onboarding session offers new hires a primary glimpse into Swapcard’s mission, values, and the thrilling journey that lies forward.

In the course of the preliminary onboarding session, new hires are guided by Aleix, our skilled Individuals Enterprise Associate. Aleix oversees the important steps of establishing accounts and familiarizing groups with the instruments and programs they are going to be utilizing at Swapcard. 

We incorporate quizzes and video games to ease first-day nerves and transcend merely ticking off administrative duties.

Second Day: An Immersion in Swapcard’s Tradition

On day two, Rafaelle, our Office Tradition Supervisor, welcomes workers to an immersive tradition onboarding.

At Swapcard, our tradition is on the coronary heart of every thing we do. We take satisfaction in our values—being Human, Formidable, Resilient, Curious, and Open-minded. They form our interactions and drive our success.

Throughout this session, you may acquire deeper insights into what makes Swapcard a novel and inclusive neighborhood the place everyone seems to be empowered to thrive.

SC_Weekly-NL_V1 (7)

First Week: Prioritizing Safety and Connection

Safety with Lucas, our IT Supervisor, is up subsequent! The safety onboarding session equips new joiners with the data to navigate our programs securely.

Moreover, they’re going to have the chance to satisfy with their supervisor, teammates, and relying on the crew, a delegated buddy who will present steerage and help as they acclimate to their new function and environment.

As new Swapcardians begin to settle into their function, we invite them to document an introduction video. These quick movies enable new teammates to share their personalities and backgrounds with all Swapcradians.

We showcase these movies throughout our Month-to-month Assembly so that each crew member, no matter location, feels related and valued.

At Swapcard, we’re dedicated to repeatedly enhancing our onboarding course of to make sure that each worker has the very best expertise. By prioritizing suggestions and individualized help, we’re devoted to creating our new joiner’s onboarding expertise at Swapcard as constructive and enriching as potential. 

Satisfaction Surveys:Satisfaction surveys are a wonderful technique to gauge worker expertise and collect suggestions. Each new joiner receives an invite to finish a satisfaction survey on the finish of their first day, first month, and 90-day mark.

Our goal is to proceed to reinforce our onboarding course of, making certain each new crew member feels empowered and welcomed from day one.

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We try to have each new Swapcard teammate really feel welcomed right into a neighborhood that appreciates their uniqueness, helps their development, and cheers for his or her successes.



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